VegaStream - The Business Benefits of VoIP
By Helen Upsher
Below we have outlined the major reasons why more corporate users are
considering VoIP based systems:
1. Call Cost Reduction.
The lower cost of calls on VoIP systems over traditional PSTN networks is the first
advantage people think of when switching to a VoIP based system. Essentially
phone calls made over existing IP circuits are free, save for the cost of the
equipment required to make that call. Enterprises can cut their telecommunications
costs with VoIP in two ways:
1a. Calls over the company IP network.
Most multi-site companies have linked their computer systems over an IP wide area
network (WAN). VoIP technology uses this network to carry voice calls.
Companies can install specialized IP phone systems, or IP gateways such as
VegaStream to connect existing phone equipment to the WAN. This removes the
call charges and, equally significantly, the rental charges on the telephone lines.
1b. Using and Internet Telephony Service Provider (ITSP)
ITSP’s use IP transmission in their own networks to by-pass the wholesale charges
made by the incumbent telephone company. This by-pass occurs as the customer
is connected to the ITSP’s switch via an Internet circuit, as opposed to multiple
telephone lines to the incumbent phone company’s switch. The ITSP will use the
Internet to by-pass the long distance and international charges. For example, an
ITSP’s customer’s international call will be carried on the IP network from the point
of origin to a break outpoint in a foreign country. The ITSP will incur its capital
costs of the IP infrastructure and only the wholesale charge for the foreign national
leg of the call. Previously, the service provider would have to pay charges to the
local phone company, an international carrier and the foreign carrier. The net
result is long distance and international call charges from an ITSP are significantly
lower than traditional phone companies.
Again, a company can connect its existing telephone equipment to an ITSP using
VegaStream gateways. Despite deploying this new technology, for all intents and
purposes, the company uses its phones as it always has done, but simply benefits
from significantly reduced costs.
These reduced call costs are of course available to companies that implement a
fully converged VoIP solution using IP phones or “soft phones” on their PCs or
PDAs. A gateway is essential in this scenario to allow calls to be made between the
company’s VoIP system and its customer, suppliers and partners who still use
traditional telephone systems.
A company that decides to follow this route to full VoIP implementation (as one
day we all will) can accrue other benefits as follows:
2. Simplification.
An integrated infrastructure that supports ALL forms of communication allows more
standardization of equipment and a single cabling infrastructure. This leads to a
further overall fall in operational costs.
3. Flexibility.
A VoIP system is based on software rather than hardware, making it easier to alter,
upgrade and maintain. VoIP allows you to safely set up a fully functioning office
anywhere a broadband connection is available including the home office and
telecommuters. Combining a VPN (Virtual Private Network) to your VoIP prevents
unauthorized access to you system alleviating security concerns.
4. Scaleable.
Traditional telephone systems are difficult to expand or upgrade, it is easy to
outgrow your current system and you may need to replace hardware or, even
replace your entire system. VoIP systems however are easy to upgrade in line with
your company as it grows, as your needs change your VoIP system can adapt
easily to your changing telecommunications requirements.
5. Multimedia.
Even though telephony and facsimile are the initial applications for VoIP, the
longer-term benefits are expected to be derived from multimedia and multi-service
applications as technology develops. Videophones for example, will bring a new
dimension to corporate communication, where visual contact with clients is
important.
6. Easy Installation
Using VegaStream gateways, VoIP systems can operate side-by-side with existing
telecommunication system. Companies can therefore phase the introduction of
VoIP to one part of the enterprise (e.g. the call centre); this will ensure smooth
transition to VoIP, minimize disruption and spread costs.
VoIP allows corporate users to use a single high-speed Internet connection for all
voice, video, and data communications. This is known as convergence and is one
of the primary driving forces behind corporate interest in VoIP. As we have seen
VoIP is not just about reducing call costs, it gives companies much more than that.
By using a single data network for all communications, it is possible to reduce
overall operating costs, increase employee efficiency and allow greater flexibility in
communications than ever before.
Further Information
For further information on VoIP and how you can benefit from this exciting
revolution in telecommunications please visit www.vegastream.com
Formed in 1998, VegaStream is one of the most experienced players in the
industrial VoIP market. The company supplies gateway CPE to both traditional
telecommunications carriers and the new generation of Internet telephony service
providers. VegaStream also serves the enterprise market through a global network
of distributors and resellers supported by regional offices in the UK, USA and
Australia. VegaStream is a non-listed UK company. Investors include the
management team, Pace Micro Technology PLC and MTI Partners.
http://www.vegastream.com
By Helen Upsher
Below we have outlined the major reasons why more corporate users are
considering VoIP based systems:
1. Call Cost Reduction.
The lower cost of calls on VoIP systems over traditional PSTN networks is the first
advantage people think of when switching to a VoIP based system. Essentially
phone calls made over existing IP circuits are free, save for the cost of the
equipment required to make that call. Enterprises can cut their telecommunications
costs with VoIP in two ways:
1a. Calls over the company IP network.
Most multi-site companies have linked their computer systems over an IP wide area
network (WAN). VoIP technology uses this network to carry voice calls.
Companies can install specialized IP phone systems, or IP gateways such as
VegaStream to connect existing phone equipment to the WAN. This removes the
call charges and, equally significantly, the rental charges on the telephone lines.
1b. Using and Internet Telephony Service Provider (ITSP)
ITSP’s use IP transmission in their own networks to by-pass the wholesale charges
made by the incumbent telephone company. This by-pass occurs as the customer
is connected to the ITSP’s switch via an Internet circuit, as opposed to multiple
telephone lines to the incumbent phone company’s switch. The ITSP will use the
Internet to by-pass the long distance and international charges. For example, an
ITSP’s customer’s international call will be carried on the IP network from the point
of origin to a break outpoint in a foreign country. The ITSP will incur its capital
costs of the IP infrastructure and only the wholesale charge for the foreign national
leg of the call. Previously, the service provider would have to pay charges to the
local phone company, an international carrier and the foreign carrier. The net
result is long distance and international call charges from an ITSP are significantly
lower than traditional phone companies.
Again, a company can connect its existing telephone equipment to an ITSP using
VegaStream gateways. Despite deploying this new technology, for all intents and
purposes, the company uses its phones as it always has done, but simply benefits
from significantly reduced costs.
These reduced call costs are of course available to companies that implement a
fully converged VoIP solution using IP phones or “soft phones” on their PCs or
PDAs. A gateway is essential in this scenario to allow calls to be made between the
company’s VoIP system and its customer, suppliers and partners who still use
traditional telephone systems.
A company that decides to follow this route to full VoIP implementation (as one
day we all will) can accrue other benefits as follows:
2. Simplification.
An integrated infrastructure that supports ALL forms of communication allows more
standardization of equipment and a single cabling infrastructure. This leads to a
further overall fall in operational costs.
3. Flexibility.
A VoIP system is based on software rather than hardware, making it easier to alter,
upgrade and maintain. VoIP allows you to safely set up a fully functioning office
anywhere a broadband connection is available including the home office and
telecommuters. Combining a VPN (Virtual Private Network) to your VoIP prevents
unauthorized access to you system alleviating security concerns.
4. Scaleable.
Traditional telephone systems are difficult to expand or upgrade, it is easy to
outgrow your current system and you may need to replace hardware or, even
replace your entire system. VoIP systems however are easy to upgrade in line with
your company as it grows, as your needs change your VoIP system can adapt
easily to your changing telecommunications requirements.
5. Multimedia.
Even though telephony and facsimile are the initial applications for VoIP, the
longer-term benefits are expected to be derived from multimedia and multi-service
applications as technology develops. Videophones for example, will bring a new
dimension to corporate communication, where visual contact with clients is
important.
6. Easy Installation
Using VegaStream gateways, VoIP systems can operate side-by-side with existing
telecommunication system. Companies can therefore phase the introduction of
VoIP to one part of the enterprise (e.g. the call centre); this will ensure smooth
transition to VoIP, minimize disruption and spread costs.
VoIP allows corporate users to use a single high-speed Internet connection for all
voice, video, and data communications. This is known as convergence and is one
of the primary driving forces behind corporate interest in VoIP. As we have seen
VoIP is not just about reducing call costs, it gives companies much more than that.
By using a single data network for all communications, it is possible to reduce
overall operating costs, increase employee efficiency and allow greater flexibility in
communications than ever before.
Further Information
For further information on VoIP and how you can benefit from this exciting
revolution in telecommunications please visit www.vegastream.com
Formed in 1998, VegaStream is one of the most experienced players in the
industrial VoIP market. The company supplies gateway CPE to both traditional
telecommunications carriers and the new generation of Internet telephony service
providers. VegaStream also serves the enterprise market through a global network
of distributors and resellers supported by regional offices in the UK, USA and
Australia. VegaStream is a non-listed UK company. Investors include the
management team, Pace Micro Technology PLC and MTI Partners.
http://www.vegastream.com
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