VoIP Phone Systems - How Your Business Can Benefit
By Ara Rubyan

New technologies such as
VoIP phones don't just replace previous technologies.
They also give you much greater functionality, make you more productive,
enhance your customer service and save you money compared to older
technologies.

Consider the advantages that a well-designed
VoIP phone system can provide
you with all of your offices, no matter where they are located, can act as one single
office. This means you can eliminate long distance costs when calling any of your
locations. This is sometimes called "Seamless extension dialing" and is one of the
primary benefits of business VoIP phone service.

VoIP phone service can save you money (and give you more features)
compared to your existing carrier. For example, you can connect all your offices
together on your own private network. Or, if you like, you can use the carriers
'private' network.






What this means is that you are free to use one service provider to give you the
voice trunks at each office. Meanwhile, your voice traffic between your locations
stays on the private network -- and never has to travel through the public Internet.

If you do this right, you get the benefit of moving your voice traffic over the same
network that carries your data traffic between your different locations. This means
that you have Quality of Service to give voice priority over data. This will also save
you money versus the old way of a totally private network connecting your offices.

Connecting all your telecommuting employees is a snap. They can be easily
connected to your office phone system with a high speed Internet connection via
DSL or broadband cable.

The way it works is that your employee uses a
VoIP phone from your office and
connects it to their Internet connection at home. Or, if they prefer, they can use
software on their computer at home and make (and receive) calls through their PC.

In short, they can be anywhere in the city, state, country or anywhere in the world
for that matter -- and still be part of your office phone system. They keep all their
individual settings.

When someone calls your office, the call can be configured to ring at your
employee's home. The caller won't know (or care) where your employee actually is.

This arrangement can be made to work for large corporations as well as small
businesses with just a few employees.

No matter where you go, you can connect to your office phone system. For
example, imagine you're on the road. Imagine you're staying at a hotel with a high
speed Internet connection. If you have your laptop and if it has the appropriate
VoIP phone software, you can use a headset on your laptop or a handset that
plugs into a port on your computer. You can now receive and make calls the same
as if you were sitting at your desk at the office. Anyone calling you will ring through
to your laptop-connected VoIP phone.

In short, you can be anywhere in the world. Anyone you call (or anyone who calls
you) won't know where you are -- and it won't matter either.

Fact is, with VoIP it's pretty easy to take a regular office phone and set it up on
your laptop with its Internet connection, if you're going to be away from the office
for any length of time.

On the flip side, if any employee travels to another one of your business locations,
they can sit down, log on the phone system -- and they'll have all their phone
settings available to them.

VoIP phone software upgrades are much easier to perform. Generally speaking,
you can do it yourself, instead of paying the VoIP phone equipment vendor to do it
for you.

And another thing: you don't need to completely get rid of your current phone
system. You can do it in phases -- slowly bringing in a VoIP phone system into your
company over time.

There are lots more benefits to
VoIP phone systems. Hopefully, this short
overview will pique your interest enough to encourage you to look into it some
more. So feel free to explore the strategic implications of VoIP phone technology.

All of the major phone system vendors are putting R & D money into developing
VoIP phone system solutions. Thousands of businesses have already
converted over to VoIP phone service.  

Conclusion

The more you look, the more you'll realize that you have a much greater possibility
for functionality, more productivity, better customer service -- and you can save
money too.

Ara Rubyan is not a part of the VoIP industry, nor does he sell VoIP services, nor
does he pretend to be a guru of any kind. Instead, he is like you: a consumer, a
business owner, and someone who has been researching the industry so that he
could make an informed decision about the best VoIP service for his needs. Now,
he's put all his research (so far) in one convenient location and he's sharing it with
you, no strings attached.

For more info on
VoIP phones, visit Ara Rubyan's VoIP Solution.
VOIP Solution Journal.com
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