VOIP service continues to grow worldwide at an unprecedented pace, but sharp
consumers and business owners are starting to see and understand the barrier that
is preventing them from implementing VOIP and the other benefits that it can bring to
the table.

Identifying The Barrier To More Widespread VOIP Service
Usage
By Jon Arnold

Services available on the Internet or services that have been enabled through
the widespread availability of high-speed Internet in homes and businesses are
continuing to be incredibly successful, and there is every indication that this
trend will continue. The popularity of worldwide
VOIP services has increased to
almost $16 billion in 2006, after doing an amazing and unprecedented doubling
act in 2005.

But one of the things that is even more amazing is that several studies have
concluded that
VOIP services, based on its current trend, popularity, and
financial price points, is well set to triple by the year 2010. Hosted
VOIP services
are managing to outnumber and out-pace the IP PBX market, and the biggest thing
fueling this is the implementation of VOIP in the residential market.

Residential VOIP services are well established and pretty much bug free,
providing a very stable platform to replace the traditional telephone. It was
well over a year ago that the number of new VOIP activations passed the number
of new traditional phone activations for the first time in history.






Business VOIP services are gaining significant ground also. While some say that
business VOIP is still a year or more away from being ready for "business prime
time", that fact really depends on what a business requires from their VOIP
services. To be sure, business VOIP has gained significantly in recent years,
where it was only a few years ago that the best
business VOIP phones sounded as
if you were calling from the bottom of a bathtub.

The biggest thing holding back more widespread acceptance of VOIP is the
availability of reliable high-speed Internet access and bandwidth. For the
residential customer, they often have very low-end
DSL service, which often is
not much faster than dialup and equally as unreliable. Even if they do not have
a "low end" plan for their DSL or cable Internet service, the service is not
reliable enough for use with VOIP, and that is not the
VOIP provider's fault.

Consumers need to understand that the reason they are paying $30-$50 per month
for Internet access is because their
Internet service provider has
oversubscribed their connection. Some consumers may get the service they think
they are getting, but when you see the ads that say "3 mb speed", most
consumers don't realize that 3 mb is not guaranteed, nor in most cases, will
they ever see it, since it is a theoretical maximum only. Consumers also do not
realize that the advertised speed is their "download" speed only, and that
their upload speed is significantly less, perhaps only as much as twice the
speed of a dialup connection. With one computer using the connection, they may
not see it, but if they are using one computer AND VOIP services, they could be
asking more of their Internet connection than it is capable of providing.

Businesses face the same problem. Even if a business has "business class DSL"
or "business class cable", that still does not give them dedicated or
guaranteed bandwidth in most cases. Sure, the business class service is
significantly cheaper than getting a T1 line, but sharp business owners are
quickly finding out that you get what you pay for. If you want dedicated and
reliable, then you get a T1 line, but if you want "cheap" and "maybe it will
work most days" service, you get service like DSL or cable that is really
designed for the residential market, even with the name "business class",
which is a marketing gimmick more than anything else.

Even a small business with 6-8 phone lines, which also means 6-8 computers
online at the same time, cannot make a long term plan for success with business
class DSL or cable, especially if they want to migrate those phone lines to
VOIP
service. It is only a matter of time before the realities of that shared and
non-dedicated Internet connection catches up with them.

Sure, a T1 line costs more, but a T1 line provides dedicated bandwidth
availability and a 99.99% uptime guarantee, 24x7. The cost of a T1 is
prohibitive for residential use, but for a business, even a small business, that
depends on the Internet for their business operations, and which could save even
more money with VOIP, the real question becomes one of whether or not a business
can afford NOT to get a T1 line, or are they willing to let their competition
(who DID implement a T1 line) pass them by and leave them in the dust.

For more insights into recommendations for VOIP Services and to read about both
Residential and Business VOIP recommendations and options, please visit our
website at
http://www.voipinsideinfo.com
VOIP Solution Journal.com
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