Internet Telephony - Facilitating Businesses Throughout
By Kristen Kiya

In the last couple of years,
Internet telephony has emerged as one of the more
popular and widely used Internet applications. Internet telephony also popularly
known as
VoIP telephony, wherein the Internet is used for regulating the
telephony traffic, is making inroads into the organizational structure of
several small and medium sized organizations. This is because businesses need
all the support that they can get in augmenting profits and reducing the running
costs. One way they can reduce their telecommunication costs to a significant
extent is through the incorporation of Internet telephony services. With real
time voice, fax and video calls being made over the Internet, this specialized
service is being favored by business conglomerates having a global presence.

Since the 1980s, certain trends have dominated the telecommunication landscape
and are slowly but surely making their presence felt in this context. For one,
the
digital signal processing (DSP) technology has become cheaper and more
accessible. The process of converting voice to digital signals in real time is
now possible from any home or professional personal computer.

The techniques for compression and multiplexing has become fast and more
economical. The
bandwidth space that, even a few years ago, could maintain a
single voice call has now become capable of handling anywhere between 5 to 10
calls. Another trend that can be mentioned in this context is the wide
deployment of wide area networks such as the Internet.






However, one factor that has remained constant having special relevance to the
bottom line of businesses is the high costs of making voice calls over the
PSTN
networks. Therefore, it makes a lot of sense for corporate and individual users
to harness the emerging computer and network technology in reducing the
telecommunication costs.

However, as of now, there are certain impediments to
IP telephony, more so, if
we are talking about it in "real time." And one of these is the availability
of proper bandwidth; unpredictable 'micro-delays' could result due to limited
bandwidth in specific circumstances. Consequently, bandwidth has to be
guaranteed; and
Internet Phone  services that ensure the same need to emerge.
Latest protocols such as
RTP and RSVP are a great help in this context. Business
users would need to ensure that all the
Internet Service Providers (ISP) that they
are subscribing to support these standards.

With time, voice over Internet telephony has become more mature with some of the
largest telecoms from across the world using the same. Certain issues that were
an impediment like interoperability is gradually being taken care of. Leading
names from the communications sector have joined the bandwagon and are
contributing to its future growth. This has resulted in phenomenal growth of the
Internet telephony with traditional carriers now offering 'enhanced' services.
Real time faxing, print servers, fax servers on corporate networks, voice
messaging, are some of the specialized applications of
Internet Telephony.

To know more about new emerging technology, visit: Internet Telephony.
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